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Service Provider Contact Information

Cable Service


Cable Service

Guests to report outages on system: Customer Care Centre. 1-866-876-3278 Email customersupport@ygnition.com

Hours of operation:
Mon - Friday 9am - 12am EST
Saturday - 10am - 9pm EST
Sunday -10am -7pm EST.

Shuttle Bus Service and Clubhouse Numbers

General Enquiries:
Tel: 407-396-9444

Fax: 407-787-3965

Shuttle Service.
A local shuttle company has offered to visit Emerald Island daily at 9:00 to shuttle guests over to Magic Kingdom. This company also services Gaylord Palms and other locals hotels ad comes highly recommended. The fee is $15.00 roundtrip per person and children 3 and under are free. Please reserve your seat by contacting Good Time Transportation at 407.847.8777 by 10:00 PM the evening before. They will also taxi to local attractions at a minimal fee!

Progress Energy (Electrical Supply)
E-mail customer service
Phone customer service
(407) 629-1010 - Orlando
Report a power outage: (800) 228-8485

KUA (Water Supply)
By Mail or in Person
Kissimmee Utility Authority
Internet Services Department
1701 West Carroll Street
Kissimmee, FL 34741

(407) 933-7777 (Osceola County)
(877) 582-7700 (Toll-Free)
Internet Dial-in:
(407) 944-4200 - Kissimmee/St.Cloud
(407) 705-7873 - Kissimmee/St.Cloud



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