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Why stay in a villa and not a hotel

Why stay in a villa and not a hotel?

Disney hotels can be very expensive, for less than the price of one hotel room, you can have the use of our luxury villa with your own private pool and spa. Our homes also offer considerably more space than you will find in the typical hotel room Now, families can vacation together and still have "room to breathe."  Unlike a typical hotel room, our villa include kitchen facilities. You don't have to eat out for every meal (but of course you can if you want too!). We also provide Wireless Internet Access. Our Villa is superbly equipped to make your holiday unforgettable. Our Villa often contain many personal & convenience items that will increase the comfort of the guest.

What if we have a problem with the villa while we are there?

We have a locally based management company that will sort out any problems that may arise. They also have a 24 hour emergency number. The management company details will be sent along with all the final details before you leave for Florida.

Are smoking or pets allowed?

For the comfort and safety of all guests, smoking is strictly prohibited within the villa. No pets are allowed

What is the minimum age to rent a vacation home?
The minimum age to rent any of our vacation homes is 25.

Which direction does the pool face?

The villa has a South facing pool/spa so you’ll have the sun all day at what ever time of year. The extended lanai and extended deck offers shade if required.

How far away are the main attractions?

The villa is only 4 miles (10 minutes) from Walt Disney World theme parks. Sea World is 20 minutes away and Universal 30 minutes. This is one of the major reasons this is such a sought after area. After a long day at the Parks you can get the children home and into bed in a matter of minutes!

What do we need to bring with us?

Our villa is furnished and equipped to a very high standard to make it a home from home. All bedding, pillows and towels are provided with the exception of large pool towels which you will need to provide. We have a washing machine and tumble dryer for your use so no need to take dirty washing home; we even have an iron and ironing board at your disposal. We also provide the Playstation 2 console and one Xbox console. Please remember to bring your favorite games also. If you have any questions regarding what you need to bring please don't hesitate to get in touch. All our contact details can be found here.

When is pool heat required?

If you are staying in the villa between October and May and intend to use the pool then take the heater option as during this time the pool water can be quite cold. If you haven't taken the pool heat option but decide on arrival that you want it please contact the management company as soon as possible. In this event we cannot guarantee that the heat will be turned on on the same day as your request.

Is a maid service included?

The villa is rented on a self catering basis. The villa is cleaned before your arrival and again on your departure. For your convenience and hygiene the villa is equipped with a vacuum cleaner, washing machine, tumble dryer, dishwasher, mop, brushes etc. If you would like a mid term clean during your stay this can be arranged at an additional cost.

Do I need a rental car?

Yes!! To get the most out of Orlando a car is a must. It is very easy to drive in Florida and the roads are well sign posted. Make sure that you hire a car that is big enough for you and all your luggage.

Rental car company is offering a pass/card to pay tolls easily. Do I need that?
With the card/pass that you are being offered, you will be paying the rental for the card/pass at about $10 per day for the duration of your stay PLUS the actual costs of tolls. In our opinion, there is no need to spend that much money for that convenience as most of the toll roads are staffed to collect tolls. It is a good idea to keep some change.
Are there any tolls to pay between Orlando MCO airport and Emerald Island Resort?
There are many ways to reach Emerald Island Resort though the common route is to go via FL-528 to I-4 to Osceola Parkway. There are two manned toll booths and you will pay $1.00 and $0.75 respectively. Change is provided at both locations as there is staff 24x7 at these two toll booths. If you take alternate routes, you may be required to pay tolls at un-manned booths, so it is always recommended to keep some change in various denominations. Specific directions to your villa will be provided with your paid booking.


What are my responsibilities during and at the end of my stay?
During your stay, your only responsibilities are to be kind to our villas and to do whatever housekeeping (washing used dishes and returning them to cabinets, etc.), disposing trash on designated days as necessary to keep things as tidy as you found them at your arrival. It is helpful if you leave things in their proper place to facilitate the inventorying and cleanup that will occur after your departure. Please put-away all garbage in the provided cans. Please start a load of laundry prior to leaving. When you leave, just lock up the home after ensuring all side entry doors are closed. Apart from these sensible and reasonable details, the whole idea is to enjoy the villa, the resort, and your entire vacation!
Do you provide linens and blankets in all of your vacation villas?
Yes, all our vacation villas are completely furnished with linens and blankets as well as pool towels for the entire family.
Do you provide towels for the entire family?
Yes, all our villas are stocked with towels for the entire family. .
Are there washers and dryers in the villas?
We have full sized washer and dryer in each of the vacation villas we offer.

Do I need travel insurance?

Yes!! As with all holidays / vacations we strongly advise you get full travel / medical / cancellation insurance.

Does the villa have its own phone?

The villa does have a phone and all local, long distance and International call are free.   Yes, Free Phone Call to almost anywhere in the world.

Does the Villa has Internet Access

Yes, we provide the wireless internet access.

Are there stores/restaurants near by?

Within a 3 minute drive there is a large Walmart supermarket, Pharmacy. Photoshop, ATM and much more.

The villa is minutes from US192 which has a wide variety of restaurants and stores. The Premium Outlet Mall is only 10 minutes away and houses many designer label stores (including: Nike, Timberland, Adidas, Versace, Armani etc etc.). In addition there is a wide variety of stores on Highway 192.

Are there any medical services nearby?

Hopefully you will not need this, but for peace of mind there is a walk in medical centre at the Formosa Shopping Centre 5 minutes away which is beside a drug store (Walgreens).

What services are provided?

The house is professionally cleaned prior to your arrival and the pool and garden are tended to weekly.

What is ADW (Accidental Damage Waiver)

The Guest has paid an Accidental Damage Waiver (ADW) premium to the Company or the Owner (amount

shown on the Rental Agreement) prior to arrival. The Guest agrees that they remain responsible for all loss

from the property or its' inventory during the Rental Period. The Guest must complete and return the

Registration Form (provided on arrival) within 1 working day to protect their ADW from claims made as a

result of accidental damages found during their stay, or within 94 hours following their departure, up to a

maximum value of $500. Where a Guest is found to have brought a pet to the property without prior written

permission, a bill of $500 will be made to the Guest to compensate for additional cleaning requirements,

which the Guest agrees to pay within 14 days.

The Guest agrees that the Company or the Owner can charge additional fees to cover:

*Early arrival or late departure charges * Non-return of keys

* Loss or breakage of inventory items * Damage to the Property or its' equipment

Where loss or damage to the Property, the Inventory, or equipment exceeds $500, the Company or the

Owner will bill the Guest for the shortfall, and the Guest agrees to pay within 14 days. In the event that the

Guest fails to pay any such shortfall, the Company reserves the right to exercise any legal remedies to

pursue the amount owed from the Guest. Where the Company finds damage or loss to the Property

following the Guests departure that, in the view of the Company, constitutes malicious or wanton damage,

the Company reserves the right to bill the Guest for the full amount of repair or replacement and the Guest

agrees to pay within 14 days.

I have more questions regarding your home, can I just speak to someone?

We are only too happy to speak to you, either call us on 408 674 4418 or send us an e-mail

OK I'm convinced, so how do I book your Villa?

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